Most clients praise Jason Cleveland, Thaddeus Keefer, and Chris Cassidy for sharp legal work, responsiveness, and clear guidance on employment and workplace disputes. However, a handful report significant delays in follow-up after initial intake calls and frustration with settlement pressure, suggesting inconsistency in case handling or client communication systems.
Recent shift: One recent one-star review (two weeks ago) cited prolonged silence after intake, contrasting sharply with the strong five-star consensus from the past year. No broader pattern yet, but worth monitoring for systemic intake delays.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Sellers describe a straightforward process from first call to close. Craig Moore and team members like Lacey, Karly, and Josh consistently explain what will happen, show up on time, and deliver. Many closed in a month despite difficult circumstances: hoarding, fire damage, probate, foreclosure. They answer phones personally and adjust pace to seller needs rather than rush. One neighbor reported abandoned property conditions tied to the company. Most feedback emphasizes honesty about offers, fair prices for damaged homes, and the relief of selling quickly without renovation burden. Staff names appear across dozens of reviews as reliable and kind, not transactional.
Gary Colasessano earns consistent praise for criminal defense work, with clients describing him as attentive, knowledgeable, and driven by genuine care rather than profit. He calls back quickly, explains strategy clearly, and negotiates deals that spare clients from year-long probation, heavy fines, or court appearances. His rates are described as fair compared to competitors. A handful of complaints surface: one client reports Gary admitted seeing bodycam footage but never mailed it as promised; another says staff hung up when asked about Spanish-language services; a third mentioned rude receptionists. Most clients credit Gary directly with excellent outcomes and describe feeling protected and informed throughout proceedings.
Last updated 2026-08-27