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Indianapolis Legal Aid Society

Updated 2026-08-27 · 5,377 reviewed · 200 listed · Scored from 243 Google reviews · How we rank ›

3.6(243) 63 low data composite score See reviews on Google ✓ Google-verified
Free ConsultationLegal ServicesLoan Modification & Loss MitigationForeclosure Service
Indianapolis Legal Aid Society
Services
Free Consultation, Legal Services, Loan Modification & Loss Mitigation
Reviews
243

What recent reviews say

Indianapolis Legal Aid Society draws sharply divided reviews. Some clients praise welcoming receptionists and successful referrals to specialists. Others report rude phone staff, unresponsiveness, and weak case advocacy, particularly in custody and contempt matters. As a 501(c)(3), the organization focuses on family law but phone access remains inconsistent.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • receptionist warmth
  • helpful referrals
  • accessible family law
Watch-outs
  • rude phone staff
  • unresponsive communication
  • weak advocacy in family cases
  • unclear scope of services
responsive-communicationpoor-communicationunresponsivepersonalized-attention
Best for: families needing uncontested divorce or guardianship paperwork help
Think twice if: phone access is unreliable and contested family cases may lack thorough advocacy

Strengths

  • referral network to specialists
  • free consultation nonprofit model

Worth knowing

  • Staff named: Rick Dyar (attorney, criticized for weak advocacy), Justin Gifford (attorney, named in complaint), Lisa Harding (office manager, named in complaint)
  • Phone lines frequently non-functional or staffed by hostile receptionists
  • Receptionist quality varies; older female staff member previously noted as preferred
  • Organization states it focuses primarily on family law despite foreclosure listing

What reviews say by service

Free Consultation
Advertised but phone barriers prevent many from booking
Legal Services
Family law cases show inconsistent quality; some clients report lack of vigorous defense
Loan Modification & Loss Mitigation
Not mentioned in reviews; scope unclear
Foreclosure Service
Listed on website but not evidenced in recent reviews

How it compares

  • Rated 3.6 against a 4.53 average across the 158 legal services businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 13
Review volume 100
Review recency 100
Review sentiment 47
Profile completeness 100
Verification 30

Rating breakdown

5
114
4
38
3
25
2
15
1
51

Common questions

Do they handle foreclosure cases?
Their website lists Foreclosure as a service, but no recent reviews confirm this. Phone contact has been reported as difficult.
What happens if I call and they cannot help me?
One reviewer reported successful referral to a specialist probate attorney. Staff response quality varies.
Can I reach them by phone?
Multiple recent reviews report non-functional phone lines and staff answering hostilely. Visiting in person at Downtown Indianapolis location may be more reliable.

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Last updated 2026-08-27